Our new EMIS online system for booking comes in to effect on June 22, 2016, you can still phone Reception to book an appointment and Reception is open from 8am to 6.30pm, Monday to Friday. Depending on the time you require to be seen, we offer the following services:
If you wish to register with EMIS to book your appointments online then please following this link to register but for these services you also need to register at the surgery in order to be allocated your log in and password.
Once you have your log in details you can order repeat prescriptions by following this link.
Click here to find out what to do when the surgery is closed.
Doctor's appointments run from 8.30am to 5.50pm daily Monday to Friday.
How to make an on-the-day appointment on the day
If you feel you have an urgent problem and you need to be seen on the day you will need to ring the surgery at 8am, the receptionist will ask you a brief reason for the appointment, this is so they can signpost you to the appropriate service whether it is a doctor’s appointment, physiotherapy appointment or directing you to the Pharmacy First Service.
All children under 5 years of age needing an appointment on the day will be given an appointment by the receptionist.
Appointments in advance
You can continue to book an appointment in advance up to 2 weeks ahead with the Doctor of your choice please ask the receptionist for what is available.
Surgery times vary through-out the day so please check at reception for available times.
You may see any of the Doctors but if the doctor of your choice is not available we will offer you the first available appointment with another Doctor.
Please remember that an appointment is 10 minutes in length and for one person only. If you cannot attend the appointment please remember to CANCEL it.
Telephone consultations are available with a Doctor or Nurse . Please ensure that your problem is suitable for a telephone consultation and ask the receptionist to arrange a telephone consultation for you.
If you require an appointment early evening or Saturday morning you can book an appointment at one of the other General Practice Extended Hour’s bases. This can be made up to two weeks in advance, in the evenings and on Saturday mornings.
Please call the GP Extended Hours Service on 01244 385 422.
Nurses and Health Care Assistant are available from 8am to 6pm.
One Person, one appointment
It may be tempting if you have family members with you to ask about them as well, but the time available is limited. If you take longer than the appointment time, patients after you end up being seen late.
The practice has a high number of patients who don’t bother to turn up for their appointments. Please remember to cancel your appointment if you find you can’t attend.
We are unable to see patients who arrive late for their appointments. It is Practice policy if you arrive late for your appointment you will have to re-book.